My latest published article is available on CIO Review.

“Outsourcing ancillary business functions may free you up to focus on your core business. Murphy’s Law dictates that although that may be mostly true, you still must manage expectations, monitor supplier performance, and address operational contingencies when things go wrong. This is the case, in general, to reasonably maintain your business operations; however, if you are a regulated entity, such as a bank, your regulators expect that you demonstrate this third-party (and fourth-party) management in a formal program.”

[Article: The Case for Implementing a Formal Third-Party Risk Program]